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By connecting an account for payment purposes to Services provided by Level Benefits, Inc. and its affiliates (”Level,” “we,” “our” or “us”), you agree to be bound by the General Terms of Service (“General Terms”), these additional terms and conditions (“Payment and Authorization Terms”) and all additional terms, policies and guidelines applicable to the Services that you use (the “Terms”). Defined terms will have the same meaning as those found in the General Terms, unless otherwise re-defined herein.
If you choose to designate a funding account (“Your Account”), you represent and warrant that the account belongs to you, you have the right to authorize us to charge Your Account, and that you will maintain Your Account information to be accurate and up to date. You will indemnify and hold us harmless from any claims by any other owner of Your Account. Level does not take any responsibility for payment made into or out of the wrong account based on your input. You agree to promptly notify us in writing of any changes to Your Account.
You authorize Level and its service providers to debit and credit Your Account in connection with the Services (“Payment Authorization”). Such charge may take the form of a direct check, an ACH debit, or other form of funds transfer, in Level’s sole discretion. You appoint Level as your agent for the limited purpose of providing the Services to you.
You agree to maintain a balance in Your Account that is sufficient to fund all payments you initiate, and that we are not responsible for any overdraft or insufficient fund situation or charge (including, but not limited to, finance charges, late fees or similar charges) caused by your failure to maintain a sufficient balance in Your Account. You agree that if there are insufficient funds in Your Account, we may (but we are not obligated to) advance the funds to make initiated payments. You agree to pay us promptly on our request for any amounts that we have provided to fund any payment we make on your behalf.
Payment processing services for any payments you make through or in connection with the Services are provided by Stripe and are subject to the Stripe Connected Account Agreement, which includes the Stripe Terms of Service, available at https://stripe.com/connect-account/legal, and Privacy Policy, available at https://stripe.com/us/privacy (collectively, the “Stripe Services Agreement”). By agreeing to the Terms, you acknowledge and agree that you are bound by the Stripe Services Agreement, as the same may be modified by Stripe from time to time. You understand that Level may use additional third party subprocessors to connect to Your Account and to process payments, if applicable, and that you are subject to the applicable terms, conditions and privacy policies of such third party subprocessor. You authorize Level to share your payments information with its third party subprocessors, including Stripe, in accordance with Level’s Privacy Policy.
By accepting these Terms and connecting Your Account, you’re electronically signing and providing your consent to receive electronic communications in relation to your Payment Authorization. Upon request, we will provide you with a paper copy of the Payment Authorization. If you want to withdraw your consent to receive electronic communications, you should disconnect Your Account from Level, and you may no longer be able to use certain Services in relation to Your Account.
Payments may be invalidated and reversed by us if, among other reasons, Level sent the payment in error, the funding transaction is declined or reversed, the payment was unauthorized or unfunded, or if the payment was for activities that violated the Terms or any other agreement with us. You agree that we may charge a service fee for any returned payment, including, but not limited to, returns resulting from insufficient funds in Your Account, the fact that Your Account is closed, or because you provided incorrect account or routing information to us.
If you set up a scheduled recurring payment, you may be able to stop payment of any scheduled recurring payment by notifying the bank or other financial institution where Your Account is located. However, we will continue to charge Your Account for that payment and for other recurring payments until the expiration date you set for the payments or the date you cancel the recurring payments through the Services, whichever occurs sooner. If our ACH charge to Your Account is rejected or returned to us because you have instructed your bank or financial institution to stop the recurring payment, we may charge you a service fee.
Last updated: May 16, 2021
